It’s estimated more than 83,300 businesses close every year because of ineffective marketing. Obviously, you want your business to succeed. It’s our hope the marketing advice provided through this blog post will help you avoid becoming part of that statistic.
The Purpose for This Post
We’ve made a point to frequently publish quality marketing advice on our blog. And while we consider ourselves to be digital marketing thought leaders, we recognize we aren’t alone. There are many fantastic agencies and professionals who truly understand marketing and best practices. We decided to reach out to some of these professionals and give them an invitation to share their own marketing advice with our audience. When you apply the recommendations provided in this blog post, we suspect your marketing should become more effective than ever before. If you can learn from what’s shared in this post, and you can leave our website with inspiration, clarity or a plan for what to do, then our objective for this blog post will have been accomplished.
Do you know someone who would be a good fit for contributing a tip? If so, let us know! You can connect with us via the contact form below. And without further ado, let’s begin!It's estimated more than 83,300 businesses close every year because of ineffective marketing. Don't be part of that statistic! ~ Joshua Lyons #DigitalMarketing Click To Tweet
Marketing Advice Related to Strategy, Planning & Analysis
Janet Granger | Marketing Consultant with Two Beagles LLC | Fort Lauderdale, FL
Marketing Teams and Agencies – Do You Feel Misunderstood?
When I work with marketing teams and agencies, I find that they sometimes feel their clients – or even senior management – just doesn’t “get it.”
This older generations don’t seem to understand what they do or what they’re trying to accomplish. In fact, it sometimes feels like there’s a battle going on – senior management and clients say they want help with digital marketing but then they don’t appreciate the final results. This lack of appreciation can even be reflected in lower ad budgets.
Interactions and communications among Baby Boomers, Gen X’ers, and Millennials in the workplace – and sometimes with vendors – has gotten worse in the past decade. At times, it feels as though it’s shifted to an “us” vs. “them” mentality.
If this issue isn’t addressed, your organization or team will never achieve its goals; even worse, people on the team feel frustrated and held back. No wonder it’s hard to reach individual or team goals! It’s also hard to keep talented people working at jobs where they feel unappreciated.
The secret to solving this issue is in understanding why and how everyone – of all generations and backgrounds – is the same.
We all have human brains and the way our brains function affects us at work. Our emotions are driving our decision-making processes, and it’s these emotions, such as fear, that are undermining our success at work.
Resolving the inter-generational conflicts in the workplace starts with understanding that everyone is working with the same emotions. It’s only through this process that we can begin to solve the “digital divide” between the generations.We all have human brains and the way our brains function affects us at work. ~ Janet Granger #MarketingTips #MarketingConsultant Click To Tweet
Jude Creamer | SnappText | Spring Hill, Florida
“Out of Sight, Out of Mind” – That’s an old adage that lives and thrives today. Attention spans have shortened. Digital marketing has ideas popping up in front of one’s face faster than minute-by-minute.
Why isn’t your product or service among those ideas? With our ability to create reusable templates, automated sends and communicate in immediate time, there’s not only no reason to be silent, but it’s deadly not to toot your horn!
What medium works for you? How do you get your message to the largest number of users (product fans) with the most effective impact?
If depends on your audience demographics and your message. Research your user demographics: if your audience is mostly Millennials (18-34) – be proactive on Instagram and YouTube. If they’re Baby Boomers (55-64), maybe Facebook is where you should be. On average, U.S. adults aged 35 to 54 years (Gen X) accessed mobile apps 7.7 times per day.
Is your important client in the corporate realm? Reach out to them with heart-felt and relevant email messages on a consistent basis.
One thing everyone has in common is the device that’s attached to the end of their fingers: their smart phone. Consider starting a loyalty club that helps them be the first to know about new products, current promotions, and time-bound discounts. Texting your message gets you front and center immediately. Research shows that SMS open rates are as high as 98%, compared to just 20% of all emails. And, on average, it takes 90 seconds for someone to respond to a text and 90 minutes to respond to an email.
Medium, message and frequency are all important once your audience is identified. Be visible, be relevant and have fun watching your revenue soar!Medium, message and frequency are all important once your audience is identified. Be visible, be relevant and have fun watching your revenue soar! ~ Jude Creamer #MarketingStrategy Click To Tweet
Mike Moran | Digital Marketing Consultant at Digital Dimensions | Georgetown, Texas
Optimization. I’m sure you have heard it from many, many digital marketers, but what are they actually talking about? In most cases, they are referring to Search Engine Optimization (SEO) or Social Media Optimization (SMO). While those are valid answers, they are only part of the answer.
The real answer is optimization includes the website, SEO, SMO, the eCommerce site, ads, and if done correctly extends to include the corporate stationery. Why? Simple, your messaging needs to be consistent across all the realms.
When talking about your website, messaging should draw the visitor in. And if it chases your visitor away, because it either confuses the visitor or it causes the visitor to feel they are in the wrong place, either way, you break at least one of the three rules of page design.
The Three Golden Rules of Page Design
Rule 1: Make the visitor feel they are in the right place. Does the page reflect the upstream messaging.
Rule 2: Don’t make the visitor think. Is what brought them to the site immediately visible on the page? That means the page must have the item or information must be easily accessible, which means preferably on the visible part of the page or no more than a scroll away.
Rule 3: Don’t make the visitor work. The visitor should never have to perform a search or otherwise change the page to find what they came for.
The easiest way to achieve this is with consistent messaging.
Marketing Advice Related to Websites
Steve Liebroder | Founder of SEO727.com | Palm Harbor, Florida
OMG, it is 2020. There is a Website URL for almost everything out there. Now, more than ever before – your business must have a strong online presence and the hub of that presence is your website. I don’t do business as a customer with a place that doesn’t have a good website and I’m not alone. 97% of consumers use the internet to find the products and services they need.
The most important thing for a small business to have is a functioning website, that’s number one; fast, mobile responsive, and gets me the information I need in just a couple of clicks.
Why do you need a website?
- To Get Found. Your website helps your potential customers find your business by theproducts or services you offer.
- Control of which testimonials and reviews your potential customers see.
- It works around the clock and has world-wide visibility.
- Low-cost, efficient advertising. You don’t have to do a thing the website is working for your business 24/7.
Why Mobile Optimized Sites? Consumers have gone mobile in a big way. In fact, more consumers now search on a mobile device than a desktop. Therefore it’s critical that your site is optimized to look and work great on both smartphones and desktop to ensure your business is found in search results.
Four Exercises for Websites
- Make sure it runs fast
- Keep content up to date
- Use your website to engage with your customers.
Types of Websites
- One Page / Landing Page – A place to start engagement with your customers
- Custom Website – Informational, educational, insightful
- ECommerce Website – Sell products or services online
Marketing Advice Related to Storytelling
Henry Grunberg | Director of Best Shot Productions | Hollywood, Florida
We believe that marketing is pointless unless you have a compelling, impactful, and genuine story to tell.
People love stories – it’s why Disney, Coca Cola, McDonald’s, and the World Cup are so successful – each in their own right is always telling a compelling story that doesn’t sell anything outright, yet we still find ourselves taking out our wallets to give them money for what they each respectively offer.
To understand the client’s needs you should devote valuable time speaking and understanding their unique story. Then, translate that story into a message in the form of compelling and mesmerizing visual content.
Whether it’s a challenge they overcame, a decision that put them down a specific path, or an angle that separates them from the rest – you should constantly dig in to produce quality, story-based work so the audience will connect with the brand in a deeper level.
With over 25 years of experience in the industry, working with clients across the spectrum of industries, we’ve learned that the highest quality work comes when the story, message, and purpose are tied together seamlessly.
In this era of short attention spans and overly-saturated marketing spaces, a genuine impact within the first seconds of your message is what will set you apart from the rest.Marketing is pointless unless you have a compelling, impactful, and genuine story to tell. ~ Henry Grunberg #Storytelling Click To Tweet
Marketing Advice Related to Promotional Products
Michelle Bocchino | Promoter with Omega Promotional Products | Clearwater, Florida
What is Swag? And How Can Smart Business Owners Use it Effectively?
Back in the pirate days, swag was a term for treasure. Today, the word is actually an acronym for “Stuff We All Get.” This originated from the dot com years when the popularity of these giveaway items as promotional mechanisms really soared. Another name for this swag is promotional products and there are ways for business owners to choose them and use them effectively.
When you think of promotional products, what comes to mind? Pens, shirts, hats, keychains? These are all classic, yet fantastic products to customize with a business name and logo. However, with so much swag being tossed around today, the real winners of the promo products game are the businesses who choose more creative and unique products. These products are not only functional and useful, so they won’t be shoved in a drawer and forgotten about, but they wind up being conversation starters that help the business stand out even more.
Promotional swag nowadays is all about moving forward into the future with the best environmentally friendly goodies, cutting-edge tech, and outdoor-friendly fun. And don’t forget about the pets! Pet promo products are super popular and there is so much cool gear available to brand with your logo.
Next time you’re considering branding your perfect company swag, think outside the box and pick a more unique product in one of the latest trendy categories. You’ll use your marketing budget more effectively and treasure the return on your investment.Back in the pirate days, swag was a term for treasure. Today, the word is actually an acronym for 'Stuff We All Get.' ~ Michelle Bocchino @omega_promos_FL #GetSwag Click To Tweet
Marketing Advice Related to Email Marketing
Dave Ellis | President of Affinity Marketing & Communications, Inc. | Palm Harbor, Florida
It is a proven fact that keeping your company’s name in front of customers, prospects and referral sources on a regular basis will generate more sales. Permission-based Email Marketing is an effective, cost-efficient way to do this. And, when done right, the ROI for marketers is high – averaging $38 for every dollar invested.
Consider how much you can accomplish with an email newsletter…
- Increase inquiries, sales and repeat buying activity
- Increase traffic to your business and website
- Educate your audience, positioning your company as the experts
- Increase visibility, credibility and awareness
- Grow your customer database while building loyalty
- Stimulate referral business
- Announce interesting news and events
Tips For Success
- Foster customer loyalty and keep your audience interested by providing content that is immediately useful to people, such as insider tips, exclusive offers and relevant timely news they will find interesting.
- Ask permission upfront by inviting people to subscribe. This respectful approach means that subscribers will look forward to receiving your communications and will not classify them as Spam. Always make it easy to opt-out and respect that decision.
- Timing is key. Send the email only as often as you have engaging content to share. Email newsletters work best when sent on a consistent, predictable schedule, allowing people to anticipate and look forward to it.
- The subject line should be written to be highly relevant and pique their interest — resulting in higher open rates.
- Keep the articles short, tease a little and link to the rest of the story on a website landing page or blog. Be conversational, even having a little fun with the content. Like with social media, the personality of the company should come through.
- Engage your audience with surveys — learn what is important and interesting to them. Prize-winning contests are very effective, too, and can lead to viral sharing.
Marketing Advice Related to Phones
Carlos Garcia | Founder of Please Hold Advertising | Miami, Florida
Today more than ever, business comes down to a phone call from your customer or prospect. Especially in a post Covid19 business world. Have you thought about what that interaction with your company sounds like? If the caller gets put on hold, what are they hearing? An out of tune radio station, beeps, music alone, or worse the abyss of silence? What does that experience say about your company in the mind of the caller? Not a lot.
Take advantage of hold time and talk with your callers about your company and the many benefits of its products and services. A customized on-hold message with background music instead of silence or music alone, can give you a new way to communicate with existing customers and capture new ones.
Here are just a few ideas your business could include in a custom on-hold message for your business phone system:
- New products and service
- Announce updated sanitation and cleaning procedures in your establishment
- Encourage callers to complete any forms from your website prior to their visit
- Invite customers to engage with your social media platforms
- Ask for online reviews and recommendations
- Direct callers to on-line tech support forums
Take advantage of otherwise completely wasted time and market your wares to a captive audience. Your callers placed on-hold.
A custom on-hold message with music will help you keep your callers entertained and informed. And most importantly, keep them from wandering back onto Google or Facebook while they call you from their smartphone.
You could record and produce the on-hold message yourself. All it takes is excellent copywriting skills, a professional voice talent, digital recording equipment and software, and the knowledge on how to hook it up to your phone system. Piece of cake, right?
Or, you can work with a message on-hold provider that can get you the results you want. They can offer a complete solution including copywriting, voice-over talent selection, digital recording, audio branding, and integration with your phone system.
And when compared to other forms of marketing and advertising, on-hold messaging is one of the least expensive ways to directly influence someone that is already a proven buyer of your services. And a powerful and subtle way to encourage new prospective customers to choose you over the competition.
Marketing Advice Related to Social Media
Tony Brown | Strategic Media | Clearwater, Florida
Social Media Marketing: 5 Steps To Grow Your Social Media Audience
The Basics Of Social Media Marketing
The Pew Research Center says that nearly 70% of Americans have at least one social media platform. In this day and age, almost everybody’s on social media, which creates an excellent opportunity in terms of marketing. Social media gives business owners the chance to connect and communicate with their customers on a more personal level. It’s not just about selling things but creating a personality for your brand that will extend to your viewers on a given platform.
Different Social Platforms
The posts you make need to be specifically tailored to each platform. When you’re creating content, it needs to be specifically directed to your audience and the platform. If your target audience is on Facebook, but all your posts are on Instagram, this is an issue. None of your content will reach your buyers, and your traffic remains unaffected.
For example, YouTube has four main categories people popularly search for, music, comedy, “how-to” videos, and pop-culture. There are many reasons to use YouTube for business. If none of these categories are relevant to your brand, then it’s unnecessary to post videos on YouTube for social media marketing.
- Include Videos and Pictures
You want to ensure that your posts are visually appealing. If reading your social media posts feels more like a chore than potential customers will just scroll right past. It’s actually said that content with relevant pictures gets 94% more views. Something as easy as a picture could gain you so much traffic. Videos are also a great way to get people engaged with your content.
- Communication Is Key In Social Media Marketing
Regardless of the platform, your users expect rather quick responses. If they leave a question in a comment under your post or direct message you, you shouldn’t leave them waiting. Create an excellent user experience by remaining consistent with your communication on social media. This allows potential customers to feel heard, and it forms trust between the user and your brand. You can compare it to the importance of creating consistent blog content.
- Share engaging content
Creating engaging content seems pretty apparent, but it’s often overlooked. Your posts should not all be about you and your product. The point of social media marketing is connecting people with your brand. It’s making thing’s about more than just your product.
Using relevant hashtags are a great way for people to find your business. Hashtags are a way to group an audience towards specific content. If you want your social media posts to rank better in search results, hashtags can be beneficial and are a key element to social media marketing.
- Observe Competitors
It’s essential that you’re watching and analyzing your competitors. You have a lot to learn from them. What kind of content are they making and which platforms are they posting to. If their rankings are high, then maybe there are a few tips and tricks you could use yourself.
Social Media Marketing Conclusion
Social media marketing is complex, and there’s not just one way to do it. Each post needs to be specific to the platform and your target audience. Remember that social media marketing is about connecting customers with your brand, not shoving products and ads in their face.Remember that social media marketing is about connecting customers with your brand, not shoving products and ads in their face. ~ Tony Brown @seo__webdesign #SMMTips #SocialMarketing Click To Tweet
Marketing Advice Related to Search Engine Optimization (SEO)
Brig Serman | Advanced Integrated Marketing Inc. | Arlington, TX
When should I start my SEO Campaign if my business is seasonal?
Search Engine Optimization is how we help you tell your story so that you earn front-page placement on all of the major search engines. Done right, it is the most cost-effective way to drive high quality visitors to your website.
If your business is seasonal with predictable peaks and valleys through the year, there are some great methods that you can use to capture that demand. For companies like these, it’s critical that they plan their SEO campaigns carefully and get started early so that their campaign has time to build traction.
We do a lot of work with Roofing Companies across the country. For many of them, their peak season is in the spring when most of the country will see heavy storms, hail, and high winds, all of which can do a number on your roof! A typical roofer can see as much as a 10X increase in traffic to their website between the months of March and May, each year.
We first recommend that they focus on the Technical SEO aspects of their website. This will ensure that their site is meeting Google’s complex criteria, which is a key factor in how Google will place them in search results.
We next focus on Content. Building high quality, keyword rich pages that focus on the services you want to be found for and where you want to be found will get you on the front page of search results! It’s all about effectively telling your story and telling it better than your competition!
For a seasonal business that has decided to embark on an SEO campaign, timing is key. It will take a few weeks to address the Technical SEO work and to build solid landing pages. Adding 40-50 pages to their website will ensure that Google takes notice and places them high in search results.
It then takes about 2-3 months to start seeing consistent front-page placement. You will then start to see a significant increase in traffic because you are now getting your message in front of the people that are actively looking for your help.
Whatever peak season your business is trying to capture, it’s best to start 3-4 months in advance when embarking on a new SEO campaign. The good news is once that campaign has started, the results are sustainable and will carry them through the entire year and into their next peak season!It's best to start 3-4 months in advance when embarking on a new SEO campaign. ~ Brig Serman #SEOTips #SearchEngineOptimization Click To Tweet